CUSTOM MADE ORDERS
If you would like something made specifically for you, please contact us at, e-mail: sales@bellacollana.com, and we will be happy to work together with you to create something very special.
Returns for "Custom Made Orders" are dealt with only by "contacting us" by e-mail: sales@bellacollana.com.
SHIPPING & HANDLING
All orders are processed within 1-3 working days. Rush orders will be handled on a custom, person by person basis. Please contact us at, e-mail: sales@bellacollana.com. Anything over $18 price is handled by Priority Mail (delivery 2–3 business days).
Outside the United States will be processed on a case by case basis regarding the shipping requirements for each country. We will need to be contacted by e-mail: sales@bellacollana.com, to calculate shipping costs, etc.
| $0.01—$18.00 | $2.00 Regular Post | Padded Mailer |
| $18.01—$49.99 | $3.85 Priority Mail | Box |
| $50.00—$100.00 | $6.05 priority mail** | Box |
| $100.01—$200.00 | $7.05 Priority Mail** | Box |
| $200.01—Up | $9.05 Priority Mail** | Box |
RETURN POLICY & EXCHANGES
Exchanges may be made within 14days from delivery. Please contact us at, e-mail: sales@bellacollana.com, to select or exchange merchandise. Return postage is not included and new shipping charges will be applied. Please allow 2–3 weeks for exchanges to be processed.
We stand by our craft, so if anything breaks, we will always fix it. Please "contact us" before sending it back.
PRIVACY POLICY
We respect your privacy. Any personal information we collect from you is strictly for the purpose of processing your order and will not be sold given out under any circumstances.
Thank you for stopping by Bella Collana
We are happy to have you visit. Please come back anytime. We hope you enjoy your Bella Collana creation.